Does Digitel DSL block certain applications?

Discussion in 'Digitel DSL' started by carlzero7, Jun 12, 2010.





  1. For the past two days I have been experiencing problems with my torrent and online gaming clients (uTorrent and Garena). I can't connect to any torrent tracker in uTorrent (although I can connect to some leechers and seed at very low speeds) and can't connect to any Garena server. I think that there are other applications that are affected too, but I only came across with these two. I have checked my router settings, including port forwarding, and found nothing wrong. Finally, I tried using a proxy server and both apps worked.

    I haven't experienced such trouble last week, but when I returned from a four-day vacation, it was as described. I'm located in Bulacan.

    Any thought shared about this matter would be greatly appreciated.
     
  2. josekym

    josekym Member




    Maybe you should also start a "How BAD is my Digitel connection today" thread? Heheh. ;)

    Seriously though, let's wait for the Digitel users here to share their experiences regarding your problem...

    For all we know, baka may network issues diyan lang sa area mo.
     



  3. Hi josekym, thanks for the reply!

    I think there are too many of them to start another one. :lol:

    Yeah, let's hope and wait.

    Just checked their site and they have a 24-7 customer service hotline. Sad to say I don't have phone access at the moment. I'll give it a try first thing in the morning.
     



  4. ganyan rin problema ko... pero hindi sa torrent at games (i don't use torrent & online games).

    Sa normal browsing, sasabihin ng browser.... DONE. Pero pag tiningnan mo yung webpage, may naload na portion pero hindi kumpleto yung webpage. Kung gagamit ako ng webproxy, nagloload naman ng kumpleto yung webpage. Nangyayari yan sa karamihan (hindi naman lahat) ng webpages... usually sa hapon hanggang gabi. Kahit irefresh mo pa ng irefresh, putol pa rin yung page. Kung early morning, wala namang problema sa browsing

    Example na websites: Photobucket, webshots, tinypic at karamihan ng mga imagehosts; multiply, mga blogs at pati mga forums. And to make things worse, pati Speedtest.net ayaw magload ng kumpleto.

    Nakailang reports na ako pero hanggang ngayon, hindi pa rin naayos. Nagchange port at nakailang port reset na sila pero wala pa rin.

    Mukhang hindi specific sa application yung problema... digitel mismo ang problema.

    baguio city area ako.
     
  5. josekym

    josekym Member




    ^^Have you tried lowering the MTU of your LAN card, say, to 1450 or less?
     



  6. Yup! Done that on both router & lancard.

    Googled the problem & that was one of the remedies i first tested. Also tried testing on different computers.

    Just a brief history on the problem. I complained about slow browsing problems about two weeks ago. Ang tagal magload ng mga webpages. Kahit matagal, at least naloload ng kumpleto. THEN, digitel did a port reset. Doon na nagstart yung mga putol na webpage. Nagchange port, nandoon pa rin yung problema. Nagreset uli ng port, nandoon pa rin. Haaay!
     



  7. Yup 3 weeks ko na experience to - GARENA and TORRENT - tumawag na ako sa Digitel naayos nila ung Torrent pero ung GARENA wla tlaga - may certain time actually exact time 11pm na pwedeng maka log in sa GARENA kso hassle to - tingin ko binilock tlaga nila - peer to peer ata ginagamit ng GARENA kya d natin magamit - mukhang un ang binablock ng DIGITEL
     



  8. I agree, vexxor. 'They block P2P', that was my first assumption. But I didn't post it because I failed to find any fact supporting that Garena uses P2P. We have to confirm it first. And if that's the case, we should review the terms and conditions of our subscription and see if Digitel have rights for such actions.
     
  9. Shatterstar

    Shatterstar Member




    ganyan din prob ko malcolm nagttime out websites dahil sa tagal magload.
    kahit magpalit ako dns servers wala pa din. kala ko nga dati sira un modem at router ko hehe. pinagtataka ko lang pag youtube at downloads max speed. now di na masyado nagttimeout websites sa akin after ilan beses ng tawag sa cs kaso ang bagal pa din magload pag peak hours kainis. pag off peak na ang bilis na lahat.
     
  10. nabuto

    nabuto Member




    nagtataka nga ako sa inyo kasi nakakapaglaro kayo sa garena. kami noon, nakakapasok sa garena pero hindi ka makakapaglaro kasi walang magpapakita sa list of games.
     
  11. jerwin

    jerwin Member




    They're not blocking anything....they're just running out of Bandwidth! HEHEHEHE!!!!!!
     



  12. San pwede mag reklamo pag ung ISP provider ay naglilimita ng usage ng Internet ??? Un ang ginawa ng DIGITEL para mapabilis ang Internet surfing ng mga customers nila ang pag block ng P2P services .. Grabe tlaga digitel - para tayong nasa company na binablock natin ang mga rights ng empleyado sa Internet... AMP talaga!!!
     
  13. Shatterstar

    Shatterstar Member




    wala ata talaga specific na batas dyan kaya inaabuso ng mga network providers.
     
  14. motion55

    motion55 Member




    The only choice is to get the hell out of DigiHell. Discourage all people you know not to sign up with their service. Bad mouth them in these forums. This way you send a message that this practice is not acceptable.
     
  15. nabuto

    nabuto Member




    digitel does not block anything.
    you could download all that you want.
    mabagal lang talaga sa araw kasi meron silang bandwidth management.
    sa gabi ka magdownload kasi mabilis na kapag gabi.

    yung iba ay hindi magloload nang maayos.
    kung bakit, yan ang hindi ko alam.

    basta noon sa amin, hindi pwedeng maglaro sa garena kasi walang list of games na magpapakita.

    kapag napunta ka sa pangit na koneksyon, pati google ay hindi magloload.

    pero kapag napunta ka sa mga pinagpalang koneksyon, aabot sa tenga ang ngiti mo. kasi maganda. at talagang maganda. buti na lang at maganda na ang koneksyon namin. kuntento na ako. very low ping. maganda sa online games. mabilis ang youtube. hindi nawawala ng walang dahilan kahit na umulan at bumagyo ay meron pa rin. (noon, ambon lang ay nawawala na. haha.)

    pero in general ay pangit ang digitel. at mangilan-ngilan lang ang magsasabing maganda kasi kaunti lang naman talaga ang may magandang karanasan sa kanila.
     



  16. and how would you know that? Pardon my asking pero empleyado ka ba ng digitel?
     
  17. nabuto

    nabuto Member




    hindi.
    pero sa tinagal-tagal na naming digitel subscriber, wala pa akong nakitang naka-block sa kanila. p2p ay pwede kahit na 1 kbps lang ang speed ko nun. at saka wala kang makikitang subscriber na nagsusumigaw na nakablock ang isang bagay sa kanila. ask other digitel subscribers, you will not hear anything that something is blocked. you only hear two things: mabagal at nagdidiskonek.

    at kung sakaling maging empleyado man ako ng digitel at mapupunta sa technical department kung saan meron akong akses para maayos ang mga koneksyon, then sisiguraduhin ko na marami akong problema na aayusin nang tama at mabilis. unfortunately, hindi ako nagtatrabaho sa kanila kaya wala akong magagawa para maayos sila.
     



  18. masyado mo naman yatang ginagawang LITERAL yung term na BLOCKING. Maybe we should call it FILTERED, SHAPED or THROTTLED. Mas okay ba yun sa yo? Nonetheless, it's still the same banana with a different name! Pero ang ginamit pa rin na wording ng original poster e "CAN'T CONNECT."

    Also, ano tawag mo sa nangyayari sa threads na ito?:
    http://pinoydsl.net/viewtopic.php?t=22017
    http://pinoydsl.net/viewtopic.php?t=22207
     
  19. nabuto

    nabuto Member





    block and throttle have different meanings.

    kayo ang gumamit ng word na BLOCK.
    so ang sagot ay hindi.

    do they throttle the speed?
    yes, they do. as they have a bandwidth management program during the day.

    as for the other thread that you said, it could be caused by a malware that redirects to a certain page. i have seen it happen on the cafes that i frequent to before. those cafes were using pldt. dun naman sa hindi nagloload na sites, that is also true kasi i had encountered it before. even google did not want to load at that time! nakalagay lang sa browser mo: loading page. pero kahit na isang oras na ang nakalipas ay walang google na magpapakita sa iyo. and yes, nangyayari yan sa ibang koneksyon ng digitel. marami na akong naranasan na impiyerno sa digitel. halos lahat siguro ay nangyari na sa amin noon. salamat na lang at matagal nang naayos ang linya namin. at simula noon ay naging napakaganda na ang koneksyon namin.

    napakarami naman kasing providers dito sa atin and you should have known na pangit ang digitel so sana hindi ka na nagpakabit sa kanila. ako, may nagsabi na noon na pangit ang digitel pero i was not in the position to contradict what other people wanted in our job's place.

    and did you know that our city hall uses the service of digitel? haha. i learned that one from a friend of mine who works there. and alam mo na kung ano ang reklamo nila: gumagapang na speed. sagot ko naman sa kanya: oo, normal na yan sa digitel.
     



  20. I have fair, steady speed for browsing, streaming videos, direct downloads, etc. throughout the day. I'm only having problems with these two applications.

    [hr]I ran the Glasnost test on my connection around 9pm and got the following results:

    I tested BitTorrent three times and got very similar results; and HTTP transfer got results similar to those of FlashVideo.

    HTTP browsing, GOOD.
    FlashVideo streaming, GOOD.
    uTorrent, CONNECTION CLOSED BY PEER.
    Garena, CAN'T CONNECT TO SERVER.

    [hr]I ran the test again for BitTorrent around 11:30pm and got a different result:

    HTTP browsing, GOOD.
    FlashVideo streaming, SUPERB.
    uTorrent, WORKING.
    Garena, CONNECTED.

    Seems like Digitel blocks certain applications (P2P apps?) of certain subscribers at certain periods of time (peak hrs?).
     
                                 

Share This Page